Sales

ADVERTISING
1.  Hunter Hastings on branding.  He is with BH Consulting in San Diego.
2.
3.
4.
5.

BABY BOOMERS
1.  Everything Zoomer.
2.  AARP.org.
3.
4.
5.

BUSINESS BLOGS
1.  San Gabriel Biz.
2.
3.
4.
5.
6.
7.
8.

Posted on Tuesday, April 19, 2016
Sales Tools
1.  Video Sales Letter.
2.  Use LinkedIn to grow your business.  Via Bob Wenzel.  See video here.
3.  Closing phrases.  Wednesday, September 21, 2016.
4.
5.
6.
7.
8.
9.
10.

Posted on Thursday, March 3, 2016
Sales & Salesmanship
1)  The Ethics of the Peddler Class, Frank Chodorov, 1962.

2)

“3 Options: Fight, flight, or make friends.”  That video came from Bob Wenzel’s EPJ.  The guy’s name is Chris Voss.  Find him on Facebook, and find his book(s) here.   His book, co-written with Tahl Raz, is Never Split the Difference, .  Next to a “No,” the very next important thing to get from someone is a “that’s right!”  Not a “you’re right!” but a “that’s right!”

Don’t trap people with “Yes.”  What do you mean?  Open-ended questions.

  1.  Would you like to have more money?
  2.  Would you like to have more free time?
  3.  would youi like to live in this vast mansion in the Hollywood Hills?

It’s a trap of bread crumbs.  People can get in the habit of asking questions like this because they feed off of yeses.  Logic traps that were littered with yes.  Always talk someone into something phony.  Yes means a commitment.  Don’t trick people.  Or they won’t talk to you.

Religion has been used to talk people into certain things.  Talked people into working their entire lives away . . . .  Know what someone’s religion is.

You’re coming from a moral place and coming from right and wrong.  Moral principles. Socialpaths use emotional intelligence to talk people into certain things.   Do we know this innately?  Online marketers, miracle abs.

He uses human nature based principles that have shown to work in every culture on the planet.

“Sounds like your family is really close.”  Felt really good to him.  Guy battling his paranoia.  “You sound really determined.”

“You I really am determined.  Thanks for everything you did for me,” and he then hung up.  What you say about what you do, it makes all the sense in the world.  When it happens, it makes sense.  You know about it, but negotiators condense things into powerful tidbits that no one ever sees.

How much control does the average person over their day-to-day stuff?  And how much are they doing because they’ve chosen to do it, and how much are they doing because they’re told to do it?  A good negotiating approach is one that helps someone’s brain function more effectively.  We have 1000% control over everything we do everyday.  We delegate some of these because we feel that delegation will help us live a more efficient life.  Well, isn’t time management hacking into that emotional and intelligent control.  We’re in control, but how much of that control do we leverage day-t0-day?  Hacks, processes, emotional intelligence, what is it?  We make all of our decisions based on what we care about.  If it is emotions, then we care only about our feelings, emotions, and passions.  Rational brain is end spot of emotional processes, and it’s there that we rationalize things.  Process thing with less effort.  Making a decision that sticks.  Yes is nothing without “How?”  A yes that no one sticks to does no good.  Knowledge isn’t power, applied knowledge is power.  When you can wrap around your mind around what you can get people to do is incredibly powerful.  Tactical empathy.  Daniel Goleman (and Emotional Intelligence) calls it cognitive empathy.  It’s what sociopaths do best.  Use powers for good and not evil.  What drives people in fear of loss.  Know what their religion is.  What is larger than themselves.  Connect a decision to what they believe in is larger than themselves.  Get down to someone’s belief system and to put down what you want them to do in alignment with their belief systems.  When you talk someone into something, you get a series of yeses, called mirror agreement.  Get yeses but it is nonsense.  Problem with that is it does not align up with someone’s beliefs are.  You want to encourage them to talk, be understanding, and accept that understanding is not agreement.  You can come to an undestanding with anyone.  The more you talk with someone, the more they’ll use adjectives to talk about something.  Born-again Christian terminology, and Voss used similar language, like “stewardship,” which is a term that resonated with him.  He understood how much I knew it mattered to him.  He needed to know how much I knew it resonated with him to do business with.

What we’re aiming for, the solid gold phrase is “That’s right!”  You’ve summarized the situation they didn’t realized was true until you told it to them.  Steep but not high. Practice with your emotional intelligence.  He changed his son’s behavior with regard to football.  Son had to start dodging people and hit only the ball carrier.  Getting out of the way was perceived as cowardly to his son.  Worse thing to say is “You’re right.”  It shuts them up and sends them away.  Inductive reasoning–what is my gut telling me?  Cold reads masquerade as psychics.  Inside of 5 minutes you’re convinced they’ve read your mind, told you so much about you, and tell you about the future. Ask you questions and don’t act surprised, they can make you believe they can read/see the future.  Educated guesses on emotional intelligence.  Take guesses and start refining your guesses.  Lines you up quickly where the other person is coming from.  Be on LinkedIn, see what sports they’re into.  CEO of a fast-moving, aggressive company.  What is the next step from there, like cowardice, aggressive strategy to drop into a situation.  Then drop in cold reads .  Preparation for negotiation: collect a little datan to .  Do a label: it seems like, it sounds like, it looks like.  STart to trigger the data stream of information very quickly.  Everyone cares about something.  They have to trust you enough to share it with you.  “It sounds like you guys really pride takig an aggressive stance in the market place.”  Labels.  Mislabel as an intentional technique.  Your reaction from the other side says “no, no, this is what it is!” And they’ll spill all kinds of extra knowledge on it.  Sharing all sorts of things they care about.  “Vomiting information.”  Start sharing stuff they careabout to see how we line up.  Last thing you want from them is to tell their colleagues is “I made a lot of money with Chris Voss.”  Prosper collaboratively with my company.

Make a deal where the other side makes money on.  So I want this sort of influence with them.  Last thing I want is for them to tell their colleagues, “Wow! I made so much money It was such a great deal when I worked with Chris Voss.”  One of two things;  “We made a lot of money with those guys” or

“We didn’t make a deal with them, but I’d deal with them again.”  Prosper collaboratively with his company.

They say, “Oh, my God, let me tell you about this negotation.  I had them over a barrell.  I had this kind of leverage and I made them do what I wanted them to do.”  That’s not long term success.  “That was a good deal.”  I don’t want anyboyd braggins about slaughtering the other side.  When you kill your customers and negotiating customers, pretty soon you don’t have any left.  All this information with the person now, now you have massive rapport now.  Seed of trust now.  What is the next step?  Your product is suited to them.  How do you go from good rapport, and good trust, how do you align their product with their beliefs?

Best way is through process called “guided discovery process.”  You want the lightbulb to go off in their head.  Tell them 19 times.  Get them to figure it out adn then it sticks.  Ask the right what and how questions.  Interrogative questions or reporter questions.  Either what and how?  “How does this line up with your companies objectives?”  “How does this work for you?”  What’s the biggest challenge you face?” What’s the mission or what’s the purpose of what you’re trying to buy here?”  What and how questions.   Ultimately, they’re making the deal for you.  It gets back to implementation.  If it’s my idea, it might happen.  If it’s their idea, it probably will happen.  Or they’re going to knock themselves out trying to get it.  Process called “Delay” in order to save time.  Conversations are longer, but total time will be a lot less because you’re off the gerbil wheel of having the same conversation over and over again that gets you no where.

3 Kinds of Yeses: Commitment, Confirmation, and Conterfeit. Do you listen to podcasts? Confirmation, yes.  Confirmations are going somewhere to something you’re going somewhere you don’t want.  What is this “yes” letting me in for?  Yes-orienbted, closed-ended questions, “Do you listen to podcasts?” and flip them into same sort of information where the answer is no.  when someone says “No,” they’ve protected themselves, they’re more open to listening right after they’ve said no.  “Do you find podcasts to be a waste of time?” Answer, “Well, no.” Get a “No” out of it, and it is going to center them more.  And they’re going to feel more in control.  Every time I get worried about what I’m letting myself in for with a “yes,” then actually you lose my focus.  And when you’re trying to make a case, the last thing you want to do is lose my focus.  But every single time you try to get me to say “Yes,” I get defensive, I worry about where it’s going, I start asking myself questions, I start thinking if I can outsmart you.  All these thought process are now distractions where I am not paying attention to you.

Stringing together the no’s as usefulness as an answer.  Student of his did fundraising on the phone: 3 yeses in a row, and then you ask for the money.” Nonsense.  Took all 3 of the yes questions and flipped them into “No’s.”  The No script and yes script were run side by side.  The No script got a 23% increase in donations.  A No can be a great answer and not just an obstacle to be overcome.  It’s a great means to greater alignment.  Triggers the sense of loss.  Decisions are based on our fear of loss.  Trigger a fear of loss, you’ve snapped someone to attention right away.  Why?  Fear of loss, pain, what you’re protecting yourself from. Yes. Who is the world’s greatest negotiator?  Interesting question.  Context is important.  A great negotaitor is going to make a good deal with you.  Never be so sure of hwat you want that you would’t take something better.  Great negotiator helps you find something better.  As a hostage negotiator, that is

Trump is the poster child for power negotiator.  Trump, playing hardball, is going to whoop him in a negotiation everytime, so Voss better be sure of what he wants is what he wants.  You don’t hear people in New York who’ve done business with him for a long time coming out and badmouthing him.  On the surface, it doesn’t look like his long-term partnerships are great.

What motivates you personally to close deals.  I want to be better off.  Creative and innovative deals.  Given each other something that we can give away easily.  A high-valued trade.  Makes me much better off.  I want to be wealthy.  Great future for me, family, and friends.  And I don’t want people hating me over how I got it.  I want you to

I want you to really like doing business with me.  I like to say I have a mercenary and missionary purpose in business.  I want you to like doing business with because it brings me more money. If you like doing business with me, I make more money.  If you like doing business with me because you like me, it also makes me happier; ultimately, we’re both happier as individuals.  And there’s data that shows the happier you are, the likelier you are to be successful.  If you want your success to bring you happiness, it’s going to be a struggle.  If we’re happy our brains work up to 31% more effectively, we make decisions better, and we make better decisions, more effectively.  In a positive frame of mind we’re actually smarter, we can make decisions faster, more good decisions faster by being happy.  So me being happy, makes me feel good and helps me prosper.

If he could go back in time, he would push people more nicely.  Focus on being more likable.  His career by and large was focused on being respected.  Can’t control whether you are liked, but you can control whether you’re likable.  He wanted to be liked and respected.   Says he wouldn’t back off on anything, but that he would have been nicer about it.

Success doesn’t always bring happiness, but happiness absolutely brings about more success, in part, because our brains when they are happy

Immediate reaction.  It was visceral.  Connect it to the environment.  They’re in a very positive frame of mind.

3)  What I Learned About Business from Hostage Negotiating, Chris Voss, Sept. 16, 2016.
4)
5)

MARKETING
1.  UpWorthyGenerator.  Online headline generator.
2.  Marketing 2 Engineers, Bob Bly.  Bob Bly’s B2B Copywriting.
3.  Marketing to Automotive concerns, Bob Bly copy portfolio .
4.  Writing Industrial Copy that Sells, Bob Bly.
5.  Bob Bly’s Methods.
6.  Direct Mail Checklist, Bob Bly.
7.  Bob Bly’s Guarantee Page.
8.  Sample of Bob Bly’s Copy.
9.  Bob Bly’s Portfolio.
10.  Bob Bly’s articles.
11.  Perry Marshall Products.
12.
13.
14.
15.
16.
17.
18.
19.
20.

EMAIL MARKETING
1.  Daniel LevisSee his pdf’s.
2.
3.
4.
5.
6.
7.
8.
9.
10.

Posted on Sunday, January 31, 2016
MAKING MONEY ONLINE: IS IT POSSIBLE?
1.  Paid Social Media jobs.
2.  Yaro Starak so far is the best presenter on how to make money blogging.  It’s not like he shows you advertising tricks or what widgets make you money and none of those sales-y type of speils.  To the contrary, his presentation does almost go step by step.  You should know first that the blog itself is merely a platform for your digital tools, like e-book, podcasts, e-letters, white papers, what have you.  The blog is not the end-all and be-all, you build it, set it, and it starts making you a passive income.  That model is a lie, always has been a lie, one that some people have profited handsomely from.  Give Yaro a listen and see if blogging is for you.  See if you can commit yourself to such projects.
3.  Social Media Manager.
4.  I want to get 1000 subscribers to my email list via the free ebook available on my website.
5.  IdeaLady, Cathy Stucker.
6.
7.
8.

Posted on Sunday, January 31, 2016
MARKETING
1.  Gary North on Perceived Value in marketing. 80% of real value is perceived value.
2.  Ted Nicholas.
3.  Drew Kaplan.
4.  Hard to Find Seminars.
5.  Facebook Media.
6.  Live Stream on Facebook.
7.  Gary North on creating a brochure to sell your home.  [posted on Friday, June 2, 2017.]
8.
9.
10.

COPY & AD WRITING
1.  James Altucher has a pretty good ad.
2.  Perry Marshall uses InfusionSoft.  What is up with all of the recommenddations of InfusionSoft?  Apparently it is a tool to segment your lists for greater profits. He explains his preference here.
3.  Ed Gandia on Marketing.
4.
5.

Friday, January 29, 2016
from Gary North:

“If I were this young man, I would read every book I could find on salesmanship. I would, of course, set up a website devoted to reviewing books and materials on salesmanship. The website would be a clearinghouse on books and materials on salesmanship. I would produce videos. I would embed videos. I would make it clear to anyone visiting the site that I was a guru on materials related to salesmanship. I would eventually make my website the number-one clearinghouse in a particular niche that is in some way related to sales.” Then Dr. North says to read the following:

Any 3 books by Bob Bly. Sign up for his daily letter: www.bly.com. Schwab’s HOW TO WRITE A GOOD ADVERTISEMENT; Joyner’s IRRESISTIBLE OFFER; Hopkins, SCIENTIFIC ADVERTISING; David Ogilvy, OGILVY ON ADVERTISING; Kennedy, ULTIMATE SALES LETTER This (read twice): http://bit.ly/1PnmLJy.

Other than a general endorsement, not word one about specific benefits unless we are to glean that benefit from its cover.  What doesn’t get discussed is how salesmanship is different from copywriting.  One cliche I’ve seen on the internet is “Copywriting is salesmanship in print.”  Duh. Salesmanship is about negotiating not for the purpose always of a win-win.  But you getting what you want, first and foremost.  I think.  Maybe it’s not.  Maybe it is all about win-win, where two parties sit down, hash things out until the results are equitable.  But how is that any different from two ball clubs calling it a tie at the end of 9 innings even though the other team is slaughtering them?

When it comes to selling, the book that comes to mind is Harry Browne’s The Secret of Selling Anything, 2008.  Other books by Harry Browne are:

KEEP THIS LIST HANDY AS YOU READ THE FOLLOWING WORKS:

1. How I Raised Myself Up From Failure, Frank Bettger, 2009.
2. How I Multiplied My Income and Happiness in Selling, Frank Bettger, 1990.
3. Never Eat Alone: And Other Secrets to Success, One Relationship at a Time, Keith Ferrazi, 2005.
4. The Secret of Selling Anything, Harry Browne, 1969.
5. Aligning Strategy and Sales: The Choices, Systems, and Behaviors That Drive Effective SellingFrank V. Cespedes, 2014.  $46!!!
6. Give a listen to a review of his book.
7. Common Sense Sales Scripting: How to Use Sales Scripting to Supercharge Your Selling, Michael Senoff, 2011. $3 on 2/24/2015.
8. The Sales Script Book: Proven Responses to the Toughest Questions, Gerhard Gschwandtner, 2008.
9. The 60-Second Sales Hook: How to Stand Out and Sell More Using the Power of Your Story, Kevin Rogers, 2014.
10. Million Dollar Habit: Ten Simple Steps to Getting Everything You Want in Life, Robert Ringer, 2014.
11. To Sell is Human: The Surprising Truth About Moving Others, Daniel H. Pink, 2013.
12. A Foot In The Door – The Life Appraisal Of The Original Fuller Brush Man, Alfred C. Fuller (1885-1973), 1960.
13. Joe Girard
14. So Good They Can’t Ignore You: Why Skills Trump Passion in the Quest for Work You Love, Cal Newport, 2012.
15.  The Irresistible Offer: How to Sell Your Product or Service in 3 Seconds or Less, Mark Joyner, 2005.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.

SALES TECHNIQUES
[Posted on Friday, June 3, 2016]

1. 10 Sales Secrets from Trump University, Bret Arends, June 3, 2016, Market Watch.

Use the Right Words

“The most persuasive words in the English language… are: You, New, Money, Easy, Discovery, Free, Results, Health, Save, Proven, Guarantee, and Love.”

Tell people you noticed their reactions. “The words ‘I noticed’ have a powerful subconscious effect on people, because they send a subliminal message to them that they stood out from the crowd.”

And don’t thank people for showing up. That suggests their doing you a favor. “Substitute the words ‘thank you’ with ‘congratulations!’”

2.
3.
4.
5.

Offer something of value . . .

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s